Refund Policy
Last updated: 2026
Our refund policy
We want you to be completely satisfied with your purchase. If you are not happy for any reason, you can request a full refund within 14 days of your purchase date.
How to request a refund
To request a refund, contact us at support@sakeenah-app.com with the email address used for the purchase and your order details. We will process eligible requests promptly.
How refunds are processed
Payments and refunds are handled by our payment provider, Paddle, which acts as the Merchant of Record for your purchase. Approved refunds are returned in full to your original payment method. You will receive a confirmation once the refund has been issued; the time for the funds to appear depends on your payment provider or bank.
Changes to this policy
We may update this policy from time to time; any changes will be reflected on this page.
Contact
For refund requests or any questions, contact us at support@sakeenah-app.com or reach out to your account manager.